Arthunkal Police Station Becomes India’s First ISO-Certified Station
The Arthunkal Police Station in Alappuzha district, Kerala, has made history as the first police station in India to obtain the IS/ISO 9001:2015 Quality Management System (QMS) certification granted by the Bureau of Indian Standards (BIS). The certificate was presented on July 10, 2025, in recognition of the station’s commitment to quality service in policing and public safety.
A First for Indian Police
The ISO 9001:2015 certificate was presented by the Bureau of Indian Standards (BIS) during a ceremony at the Arthunkal Police Station. The certificate is in recognition of the excellent work undertaken by the Arthunkal Police Station in the areas of crime prevention, crime investigation, traffic management, response to public grievance, and all law enforcement activities.
The certificate was presented by Sri Praveen Khanna, Deputy Director General (Standardization), Bureau of Indian Standards (BIS) to Sri Ravada Azad Chandrashekhar, State Police Chief, Kerala in the presence of senior officers including, G. Venkatanarayanan, S. Syamsundar (IG, South Zone), and Dr. S. Sateesh Bino (DIG, Ernakulam Range).
Event Highlights
The event was inaugurated with a welcome speech by Sri M.P. Mohanachandran, District Police Chief, Alappuzha and by a President’s address by Sri H. Venkatesh, ADGP (Law & Order). Sri Ravada Azad Chandrashekhar gave the keynote lecture and emphasised the need to adopt global quality standards in the police to build trust with the public and demonstrate the efficiency of police services.
The programme ended with a vote of thanks from Sri Harish Jain, Assistant Superintendent of Police (ASP), Cherthala, who is leading the Modernised Cherthala Police Programme – an effort to modernise local police as part of improving systems, infrastructure.
A Model for Other Police Stations
This accomplishment aids the larger goal of the Kerala Police to do structured, systematic national and international reform of policing. The Modernised Cherthala Police Programme (MCP) is led by ASP Harish Jain that improves the policing station by helping all the stakeholders involved: better service, transparency, and citizen participation.
This certification promotes a standard for police stations throughout India, making it evident that expectations and benchmarks in crime control and citizen satisfaction and involvement are achievable and sustainable.