Assam Governance and Service Delivery Program

The Assam Governance and Service Delivery Program, backed by $80 million in funding, aims to strengthen public financial management, administrative efficiency, and the State’s data and information systems. The focus is on improving how public resources are planned, allocated, and utilised across departments.

The program envisions future-ready governance by leveraging digital technologies, data analytics, institutional strengthening, and citizen engagement. Its overarching objective is to enhance the quality, accessibility, and transparency of public service delivery, while ensuring fiscal sustainability.

Expected Outcomes

• Over 1000 services available through Sewa Setu with simplified processes.

• Faster, more transparent, and accountable service delivery for citizens and businesses.

• Unified service gateway combining administrative services, schemes, and benefits.

• Robust monitoring and feedback systems enabling evidence-based policy decisions.

• Inclusive access for remote populations, women, and marginalized groups