{"id":108878,"date":"2022-05-25T12:20:55","date_gmt":"2022-05-25T06:50:55","guid":{"rendered":"https:\/\/www.gkseries.com\/blog\/?p=108878"},"modified":"2022-09-05T16:00:25","modified_gmt":"2022-09-05T10:30:25","slug":"rbi-formed-panel-to-review-customer-service-standards-in-banks-nbfcs","status":"publish","type":"post","link":"https:\/\/www.gkseries.com\/blog\/rbi-formed-panel-to-review-customer-service-standards-in-banks-nbfcs\/","title":{"rendered":"RBI formed panel to review customer service standards in banks, NBFCs"},"content":{"rendered":"\n<p>The&nbsp;Reserve Bank of India&nbsp;has&nbsp;set up a committee&nbsp;to review the&nbsp;efficacy, adequacy and quality of customer service in banks, NBFCs, and other entities&nbsp;regulated by it.<\/p>\n\n\n\n<p>The six-member committee&nbsp;headed by former RBI deputy governor B P Kanungo. He will submit a&nbsp;report within three months&nbsp;from the date of its first meeting.<\/p>\n\n\n\n<p>It will also&nbsp;review the evolving needs of the customer service landscape&nbsp;( evolving digital\/ electronic financial products and distribution landscape).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The&nbsp;Reserve Bank of India&nbsp;has&nbsp;set up a committee&nbsp;to review the&nbsp;efficacy, adequacy and quality of customer service in banks, NBFCs, and other entities&nbsp;regulated by it. The six-member committee&nbsp;headed by former RBI deputy governor B P Kanungo. He will submit a&nbsp;report within three months&nbsp;from the date of its first meeting. It will also&nbsp;review the evolving needs of the [&hellip;]<\/p>\n","protected":false},"author":894,"featured_media":108879,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4047],"tags":[74,3327,64],"offerexpiration":[],"class_list":["post-108878","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-current-affairs-may-2022","tag-bank-current-affairs","tag-nbfc","tag-reserve-bank-of-india-current-affairs"],"_links":{"self":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts\/108878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/users\/894"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/comments?post=108878"}],"version-history":[{"count":1,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts\/108878\/revisions"}],"predecessor-version":[{"id":108880,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts\/108878\/revisions\/108880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/media\/108879"}],"wp:attachment":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/media?parent=108878"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/categories?post=108878"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/tags?post=108878"},{"taxonomy":"offerexpiration","embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/offerexpiration?post=108878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}