{"id":162419,"date":"2024-02-15T13:46:56","date_gmt":"2024-02-15T08:16:56","guid":{"rendered":"https:\/\/www.gkseries.com\/blog\/?p=162419"},"modified":"2024-02-15T13:46:56","modified_gmt":"2024-02-15T08:16:56","slug":"national-consumer-rights-day-2023-date-history-significance","status":"publish","type":"post","link":"https:\/\/www.gkseries.com\/blog\/national-consumer-rights-day-2023-date-history-significance\/","title":{"rendered":"National Consumer Rights Day 2023: Date, History &amp; Significance"},"content":{"rendered":"\n<p><p class=\"MsoNormal\"><\/p><p class=\"MsoNormal\">History of Consumer Rights Day: The Genesis of Consumer ProtectionIn 1986, a significant milestone was achieved with the passage of the Consumer Protection Act in India. This legislation aimed to safeguard consumers from various threats such as defective goods, negligent services, and unfair trade practices.\u00a0<b>December 24th,<\/b>\u00a0the day the act received the President\u2019s assent, became the annual celebration of\u00a0<b>National Consumer Rights Day.<\/b><\/p> <p class=\"MsoNormal\">The Six Fundamental Rights of Consumers: A Shield Against Exploitation<\/p> <p class=\"MsoNormal\">The Consumer Protection Act of 1986 outlines six fundamental rights designed to empower consumers:<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Right to Safety:<\/b>\u00a0Ensuring protection from hazardous goods or services.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Right to Choose:<\/b>\u00a0Granting consumers the freedom to select from a range of products and services.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Right to be Informed:<\/b>\u00a0Providing consumers with accurate and complete information about products and services.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Right to be Heard:<\/b>\u00a0Offering a platform for consumers to express their concerns and opinions.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Right to Seek Redressal:<\/b>\u00a0Enabling consumers to seek compensation or resolution for grievances.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Right to Consumer Education:<\/b>\u00a0Focusing on educating consumers about their rights and responsibilities.<\/p> <p class=\"MsoNormal\">Consumer Protection Act 2019: Strengthening the Foundation<\/p> <p class=\"MsoNormal\">In\u00a0<b>2019,<\/b>\u00a0recognizing the evolving market dynamics, amendments were made to the Consumer Protection Act, further fortifying consumer rights. These amendments, effective from\u00a0<b>July 20, 2020,<\/b>\u00a0widened the act\u2019s scope, including provisions against misleading advertisements, false product descriptions, and guarantees of products and services.<\/p> <p class=\"MsoNormal\">Central Consumer Protection Authority (CCPA): A Guardian Against Deception<\/p> <p class=\"MsoNormal\">The amended act established the Central Consumer Protection Authority (CCPA), tasked with imposing fines and penalties on companies engaged in false and misleading advertisements. This move aimed to enhance consumer protection and instill a sense of accountability in businesses.<\/p> <p class=\"MsoNormal\">The Significance of National Consumer Rights Day in India<\/p> <p class=\"MsoNormal\">World Consumer Rights Day serves as a crucial platform to champion the cause of consumer rights. Its primary objectives include:<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo2;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Protection Against Market Abuse:<\/b>\u00a0Ensuring consumers are shielded from exploitative practices in the marketplace.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo2;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Empowering Consumers:<\/b>\u00a0The Consumer Protection Act has empowered consumers to demand quality, safety, and fairness in the products and services they access.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo2;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Opportunity for Consumer Advocacy:<\/b>\u00a0The day provides a unique opportunity for consumers to voice their concerns and stand against various forms of exploitation.<\/p> <p class=\"MsoNormal\" style=\"margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo2;\ntab-stops:list .5in\"><span style=\"font-size:10.0pt;\nmso-bidi-font-size:14.0pt;line-height:107%;font-family:Wingdings;mso-fareast-font-family:\nWingdings;mso-bidi-font-family:Wingdings\">\u00d8<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">\u00a0 <\/span><\/span><b>Impact on Businesses:<\/b>\u00a0The Consumer Protection Act has not only benefited consumers but has also influenced how businesses handle complaints and interact with their customer base.<\/p> <p class=\"MsoNormal\"><o:p>\u00a0<\/o:p><\/p> <p class=\"MsoNormal\"><o:p>\u00a0<\/o:p><\/p> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>History of Consumer Rights Day: The Genesis of Consumer ProtectionIn 1986, a significant milestone was achieved with the passage of the Consumer Protection Act in India. This legislation aimed to safeguard consumers from various threats such as defective goods, negligent services, and unfair trade practices.\u00a0December 24th,\u00a0the day the act received the President\u2019s assent, became the [&hellip;]<\/p>\n","protected":false},"author":419,"featured_media":162420,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[5229],"tags":[1475],"class_list":["post-162419","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-current-affairs-december-2023","tag-daily-current-affairs"],"_links":{"self":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts\/162419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/users\/419"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/comments?post=162419"}],"version-history":[{"count":1,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts\/162419\/revisions"}],"predecessor-version":[{"id":162421,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/posts\/162419\/revisions\/162421"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/media\/162420"}],"wp:attachment":[{"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/media?parent=162419"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/categories?post=162419"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gkseries.com\/blog\/wp-json\/wp\/v2\/tags?post=162419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}