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Management Questions and Answers for Competitive Exams | MBA BBA Quiz Set 37

1 An individual’s involvement in work primarily indicates his/her :
1 Attitude
2 Behaviour
3 Motivation
4 Perception

Answer: Motivation
2 As per Lewin’s Three - Step Change Model, changing to overcome the pressures of both individual resistance and group conformity is termed as :
1 Movement
2 Refreezing
3 Restraining
4 Unfreezing



3 Out of the following, identify the four major functions which communication serves within a group or organisation :

(a) Control

(b) Co-ordination

(c) Emotional expression

(d) Information

(e) Motivation

(f) Organisation

Codes :
1 (a), (b), (d) and (f)
2 (b), (d), (e) and (f)
3 (a), (b), (d) and (e)
4 (a), (c), (d) and (e)

Answer:(a), (c), (d) and (e)
4 The conflict process usually has __________.
1 Three stages
2 Four stages
3 Five stages
4 Seven stages

Answer:Five stages
5 The __________ proposes that the effective group performance depends on the proper match between the leader’s style and the degree to which the situation gives the leader control.
1 Behavioural approach
2 Fiedler contingency model
3 Leader - member exchange theory
4 Trait Approach

Answer:Fiedler contingency model
6 __________ is a process of system wide change, designed to make an organisation more adaptive.
1 Change Management
2 Refreezing
3 Business Process Reengineering
4 Organisation Development

Answer:Organisation Development
7 __________ is a profile of job holders department-wise and offers a snapshot of who will replace if there is a job opening.
1 Career plan
2 Replacement chart
3 Promotion graph
4 Selection plan

Answer: Replacement chart
8 Assertion (A) : Corporate behaviour towards stakeholders is an important concept in practice and a central part of corporate Governance.

Reason (R) : It has to be ethical, legal and responsible behaviour for organisation, stakeholders and society.

1 Both (A) and (R) are true.
2 Both (A) and (R) are false.
3 (A) is false, but (R) is true
4 (A) is true, but (R) is not a correct explanation of (A).

Answer: Both (A) and (R) are true.
9 CSR is important because :
1 It influences all aspects of Company’s operation
2 It gives company’s mission and strategy
3 It increases the general affluence and societal expectation
4 All of the above

Answer: All of the above
10 Following steps are undertaken for developing a workforce score card.

(a) Identify critical and carefully defined outcome measures.

(b) Translate the measures into specific actions and outcomes.

(c) Identify high and low performing employees.

(d) Develop and communicate detailed description of what is expected.

(e) Develop supporting HRM and measurement systems.

What is the correct chronological order of these steps ?

1 (a), (b), (c), (d)
2 (a), (b), (d), (c)
3 (a), (b), (d), (e)
4 (a), (c), (d), (e)

Answer:(a), (b), (d), (c)
11 Which of the following statements are not correct ?

(a) Pay of an employee includes actual money that employee receives in exchange of his work.

(b) Job evaluation provides a basis for measuring individual performance.

(c) Human Relations Theory respects formal institutionalisation.

(d) Minimum wages are not guaranteed under incentive plan.

(e) Job enrichment amounts to expanding vertical and horizontal dimensions of a job.

1 (a) and (d)
2 (c) and (d)
3 (d) and (e)
4 (a) and (e)

Answer: (c) and (d)
12 Under which method of performance appraisal many evaluators join together to judge employee’s performance in several situations with the use of a variety of criteria ?
1 Graphic Rating Scales
2 Critical Incident
3 Assessment Centre

Answer: Assessment Centre
13 According to ‘The Hot Stove Rule’ propounded by Douglas Mcgregor, a sound disciplinary system in an organisation does not includes :
1 Advance warning
2 Immediacy of action
3 Immediacy in retrenchment
4 Impersonal

Answer: Immediacy in retrenchment
14 What is not required for termination of employees under the Industrial Disputes Act, 1947 ?
1 Seek prior approval of the appropriate Government
2 Seek prior consent of the employees
3 Hold consultation with employees
4 Pay compensation to employees

Answer:Seek prior consent of the employees
15 Which one of the following is not a form of Government intervention in industrial relations ?
1 Assurance of decent working conditions
2 Provision of income security
3 Facilitating social dialogue
4 Protection of child labour

Answer:Facilitating social dialogue

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