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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

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Free download in PDF Production and Operations Management Multiple Choice Questions and Answers for competitive exams. These short objective type questions with answers are very important for Board exams as well as competitive exams like UPSC, NDA, SSC etc. These short solved questions or quizzes are provided by Gkseries./p>

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(1) ______________ is a standard of performance.
[A] cross docking
[B] milk runs
[C] autonomation
[D] benchmarking
Answer: benchmarking
(2) ______________ means to build in a mechanism a means to prevent mass production of defective work in machine or product line.
[A] kenban system
[B] autonomation
[C] two-bin system
[D] JIT
Answer: autonomation
(3) The five pillars of TQMincludeproduct, process,system,people,and ______________.
[A] motivation
[B] communication
[C] leadership
[D] supervision
Answer: leadership
(4) ISO 9000 seeks standardization in terms of
[A] products
[B] production procedures
[C] suppliers' specifications
[D] procedures to manage quality
Answer: procedures to manage quality
(5) Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the
[A] Taguchi Loss Function
[B] Pareto Chart
[C] ISO 9000 Quality Cost Calculator
[D] Process Chart
Answer: Taguchi Loss Function
(6) The process improvement technique that sorts the "vital few" from the "trivial many" is
[A] Taguchi analysis
[B] Pareto analysis
[C] benchmarking
[D] Yamaguchi analysis
Answer: Pareto analysis
(7) The goal of inspection is to
[A] detect a bad process immediately
[B] add value to a product or service
[C] correct deficiencies in products
[D] correct system deficiencies
Answer: detect a bad process immediately
(8) Operations management is applicable
[A] mostly to the service sector
[B] to services exclusively
[C] mostly to the manufacturing sector
[D] to manufacturing and service sectors
Answer: to manufacturing and service sectors
(9) The responsibilities of the operations manager include
[A] planning, organizing, staffing, procuring, and reviewing
[B] forecasting, designing, planning, organizing, and controlling
[C] planning, organizing, staffing, leading, and controlling
[D] designing and operating
Answer: planning, organizing, staffing, leading, and controlling
(10) Which of the following would not be an operations function in a fast-food restaurant?
[A] making hamburgers and fries
[B] advertising and promotion
[C] maintaining equipment
[D] designing the layout of the facility
Answer: advertising and promotion
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