The Ministry of Home Affairs has rolled out a digital solution named e-Zero FIR under its I4C platform to fast-track the registration of high-value cyber financial crime complaints.
Launched by Amit Shah in Delhi as a pilot on May 20, 2025, the system auto-generates Zero FIRs for complaints exceeding ₹10 lakh reported via NCRP or helpline 1930.
This initiative is designed to speed up investigations and tackle cyber frauds effectively, forming a core part of India’s evolving cybersecurity strategy.
Aim & Objectives
- Aim: To ensure faster registration and investigation of cyber financial crimes.
- Objective: Streamline the process of converting high-value cyber fraud complaints into FIRs to catch cybercriminals quickly.
Background
- With a rapid increase in online financial frauds, the government saw a pressing need to accelerate the FIR registration process.
- Traditionally, complaints lodged via the NCRP or helpline took time to be converted into FIRs due to multiple verification steps.
Key Features
The e-Zero FIR system will,
- Automatically register Zero FIRs for financial cybercrime complaints above ₹10 lakh.
Accept complaints through,
- National Cybercrime Reporting Portal (www.cybercrime.gov.in)
- Helpline number 1930
- Route the Zero FIRs to the concerned cyber crime police stations.
- Require complainants to visit the cybercrime PS within 3 days to convert Zero FIR into a regular FIR.
