In a move that will significantly accelerate the digital transformation of the railway sector, Railway Minister Ashwini Vaishnaw launched the ‘RailOne’ mobile application on July 2, 2025. This all-in-one platform gives passengers a definitive way of accessing its services including ticket booking, PNR enquiry, journey planning, meal booking, and freight enquiries all on the same platform. This change will ensure a better digital experience for over a million users.
Why is this on your radar?
The RailOne app was launched as a reorganized passenger experience application in the 40 year Foundation Day celebration of the Centre for Railway Information Systems (CRIS). This launch moves towards a recognized need to improve accessibility and the passenger experience, and efficiency within the operational environment in the Indian Railways.
RailOne Main Features
• One Stop Passenger and Freight Service Accessibility Solution
Services available,
• Ticket booking (reserved, unreserved, platform tickets)
• Train and PNR enquiry
• Journey planning
• Rail help services
• Meal booking in Trains
• Available to download in Android Play Store and iOS App Store
User experience durability and interface
• User-friendly interface offering simplicity in goods and services.
Single Sign-on
• Directly sign-in using existing credentials from RailConnect or UTSonMobile apps
• Integrated services, and no need to log-in via separate apps.
Saves storage in device and improve search and navigation.
Additional App Features
- R-Wallet (Railway e-wallet) integration for smooth transactions.
- Biometric login and numeric mPIN for enhanced security.
- Easy and fast registration with minimal input.
- Guest login via mobile number and OTP for non-registered users making basic enquiries.
