RBI formed panel to review customer service standards in banks, NBFCs
The Reserve Bank of India has set up a committee to review the efficacy, adequacy and quality of customer service in banks, NBFCs, and other entities regulated by it. The six-member committee headed by former RBI deputy governor B P Kanungo. He will submit a report within three months from the date of its first meeting. It will also review the evolving needs of the
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