Consumer Protection Act GK Questions and Answers | Consumer Protection Act MCQs

1. What are the powers of the Central Authority?
  1. To promote the rights
  2. To protect the rights
  3. To enforce the rights
  4. All of the above.

Answer: All of the above.

2. Which of the following forum can reappoint the same person as its member?
  1. National commission
  2. State commission
  3. District commission
  4. None of the above

Answer: None of the above

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3. When the seller manipulates the price, it is known as
  1. Caveat Emptor
  2. Unfair trade practices
  3. Restricted trade practices
  4. None of the above

Answer: Restricted trade practices

4. Consumer Protection Act is significant to
  1. Immovable Goods
  2. Movable Goods
  3. Particular Goods and Services
  4. All Goods and Services

Answer: All Goods and Services

5. What is the Fiscal jurisdiction of the District Commission?
  1. Up to 1 Crore
  2. Up to 5 Crore
  3. Up to 10 Crore
  4. None of the above

Answer: Up to 1 Crore

6. District Consumer Disputes Redressal Forum if the value of the claim is up to:
  1. Rs. 5 lakh
  2. Rs. 15 lakh
  3. Rs. 20 lakh
  4. Rs. 10 lakh

Answer: Rs. 20 lakh

7. Redressal mechanism for consumer disputes under Section 9 of the Consumer Protection Act envisages
  1. single-tier system
  2. two-tier system
  3. three-tier system
  4. open system independent of hierarchy

Answer: three-tier system

8. Which of the following is not a function of Consumer Protection Councils?
  1. To create awareness of consumer rights among consumers
  2. To guide consumers on how to file cases in consumer courts
  3. To provide compensation to consumers when they are cheated by shopkeepers
  4. More than one of the above

Answer: To provide compensation to consumers when they are cheated by shopkeepers

9. When was Consumer Protection Act 2019 ratified?
  1. August 9th 2019
  2. August 7th 2019
  3. August 9th 2018
  4. August 10th 2019

Answer: August 9th 2019

10. How many rights does a consumer have under the Consumer Protection Act?
  1. 8
  2. 6
  3. 4
  4. 5

Answer: 6

11. The maximum age for a state commission member should be
  1. 60
  2. 35
  3. 70
  4. 67

Answer: 67

12. Within how many days does the opposite party have to answer after they are informed about the complaint?
  1. 30
  2. 5
  3. 20
  4. 15

Answer: 30

13. Under this act, the minimum age of forum member of a district forum should be
  1. 30
  2. 40
  3. 35
  4. 65

Answer: 35

14. The maximum age national commission member should be
  1. 60
  2. 35
  3. 70
  4. 65

Answer: 70

15. Which one of these are consumer rights specified in the Consumer Protection Act, 1986?
  1. Right to safety
  2. Right to choose
  3. Right to Consumer education
  4. All of the above

Answer: All of the above

16. Under the Consumer Protection Act, the rights of a consumer do not include to be
  1. Safety
  2. Choose
  3. Presented
  4. Informed

Answer: Presented

17. Which of the following are Consumer Disputes Redressal Agencies?
  1. Panchayat Commission
  2. Municipal Commission
  3. State Commission
  4. None of the above.

Answer: State Commission

18. On what grounds you cannot claim compensation from the product manufacturer?
  1. Manufacturing Defect
  2. Defect in design
  3. Deviation from specification
  4. Damaged by consumer

Answer: Damaged by consumer

19. Where can the complaint be filed?
  1. Civil Court
  2. District Court
  3. District Forum
  4. State Forum

Answer: District Forum

20. In which forum is it compulsory to have a female member?
  1. National commission
  2. State commission
  3. District commission
  4. All of the above

Answer: All of the above

21. What is the time limit for filing the complaint?
  1. within one year
  2. within two years
  3. within three years
  4. within ten years

Answer: within two years

22. What right does a consumer have against unfair trade practices and exploitation?
  1. Right to information
  2. Right to Equality
  3. Righ to seek redressal
  4. More than one of the above

Answer: Righ to seek redressal

23. As per the Consumer Protection Act, 1986 a complaint can be filed in the Which of the following statements regarding the National Food Security Act is incorrect?
  1. Act was applicable to the whole of India
  2. This act is also known as Right to Food Act.
  3. The Act provided that the domestic woman of the age of 18 years or above shall be the head of the household for the purpose of issuing the ration card.
  4. This act was implemented in the year 2015

Answer: This act was implemented in the year 2015

24. Which of the following statements is not correct relating to consumerism?
  1. Consumerism is a manifestation of the failure of the business to guarantee and ensure consumer legitimate rights.
  2. The government does not have any role in consumer protection as it is part of business organisations alone.
  3. The consumers should accept consumerism as a means of asserting and enjoying their rights.
  4. More than one of the above

Answer: The government does not have any role in consumer protection as it is part of business organisations alone.

25. How much change in the amount to be deposited for filing an appeal?
  1. 10%
  2. 25%
  3. 30%
  4. 50%

Answer: 50%

26. As per the Consumer Protection (Jurisdiction of the District Commission, the State Commission, and the National Commission) Rules, 2021, a complaint can be filed in the District Commissions if the value of the claim is up to:
  1. Rs. 5 lakh
  2. Rs. 50 lakh
  3. Rs. 1 crore
  4. More than one of the above

Answer: Rs. 50 lakh

27. Which of the following statements is not correct relating to consumerism?
  1. Consumerism is a manifestation of the failure of the business to guarantee and ensure consumer legitimate rights.
  2. The government does not have any role in consumer protection as it is part of business organisations alone.
  3. The consumers should accept consumerism as a means of asserting and enjoying their rights.
  4. Consumerism evolution is not a set-back for marketing but rather points to the next stage in the evolution of enlightened marketing.

Answer: The government does not have any role in consumer protection as it is part of business organisations alone.

28. Which of the following Consumer Rights means the right to acquire the knowledge to be an informed consumer?
  1. Right to Seek Redressal
  2. Right to be Informed
  3. Right to Consumer Education
  4. More than one of the above

Answer: Right to Consumer Education

29. Who can make a complaint under this Act?
  1. Consumer
  2. 3rd Person
  3. Alien
  4. None of the above

Answer: Consumer

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