We stand behind our ebooks and your satisfaction with them is important to us. However, because our ebooks are digital goods delivered via Internet download we generally offer no refunds. Once the order is accomplished and the ebook download link is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within two (02) days of your original purchase.
Gkseries.com honor requests for the refund on the following reasons.
- Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance.
- If product is unable to open: If the product is corrupted or unable to open using any PDF reader then we will happily refund you.