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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

(1) The work measurement method that is most often used for setting time standards for a job is:
[A] The work sampling method
[B] The predetermined data approach
[C] The elemental standard data approach
[D] The time study method
Answer: The time study method
(2) Which is not a disadvantage of specialization?
[A] Boredom
[B] Little opportunity to progress
[C] Low cost to replace a worker
[D] Limited flexibility to change the process
Answer: Low cost to replace a worker
(3) The 5 steps of making a work sample study include all of the following except:
[A] Estimate the proportion of time of the activity of interest
[B] State the desired accuracy in the study results
[C] Determine the specific times observations are to be made
[D] Change the specific time observations to make them convenient
Answer: Change the specific time observations to make them convenient
(4) Assume that a normal cycle time for a set of transactions is 35 seconds and an allowance rate for fatigue is 15%. Determine the hourly transaction-processing rate based on the standard time in seconds for each lottery transaction.
[A] 90
[B] 103
[C] 716
[D] None of the above
Answer: 90
(5) Work measurement sets time standards that are necessary for all of the following reasons except:
[A] To schedule work and allocate capacity
[B] To scare employees
[C] To provide an objective basis for motivation
[D] To bid for new contracts
Answer: To scare employees
(6) Which of the following is not a trend in job design?
[A] Quality control
[B] Cross training
[C] Jobs for life
[D] Team approaches
Answer: Jobs for life
(7) The work measurement method that eliminates the need for time studies is:
[A] The predetermined data approach
[B] The work sampling method
[C] The elemental standard data approach
[D] The time study method
Answer: The predetermined data approach
(8) Work sampling offers all the following advantages over time study except:
[A] No timing device required
[B] Less employee influence
[C] The sample time can be easily changed
[D] A complete breakdown of all the elements of a job
Answer: A complete breakdown of all the elements of a job
(9) Disadvantages of the predetermined data approach include:
[A] The reduction of the sources of error inherent in time studies
[B] The ability to set standards for new jobs before production begins
[C] The reduction of the need for performance ratings
[D] The need to break work into micromotions
Answer: The need to break work into micromotions
(10) Job enrichment includes all of the following except:
[A] Horizontal enrichment
[B] Vertical enrichment
[C] Diagonal enrichment
[D] Both A and B
Answer: Diagonal enrichment