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Production and Operations Management Questions and Answers | Production and Operations Management MCQs

(1) Someone who has responsibility for marketing decisions concerning a group of products is:
[A] A marketing manager
[B] A brand manager.
[C] A sales manager.
[D] A product manager.
Answer: A product manager.
(2) The paradigm that leads to more complex products at ever-increasing prices is ______________.
[A] Product orientation
[B] Production orientation
[C] Marketing orientation
[D] Sales orientation
Answer: Product orientation
(3) Which of the following best describes the decision making required in dealing with customer enquiries?
[A] Unstructured, strategic
[B] Unstructured, operational
[C] Structured, strategic
[D] Structured, operational
Answer: Unstructured, operational
(4) Two systems are described as_________________ if a change in the outputs of one causes a substantial change in the state of the other.
[A] Highly decoupled
[B] Highly coupled
[C] Black boxes
[D] Sub-systems
Answer: Highly coupled
(5) Chang and Chang observe that the competition is increasing the size of its warehouses. They have decided to do the same. They are following a _______________________ strategy.
[A] Theory of Constraints
[B] Follow the leader
[C] Expansionist
[D] Wait-and-see
Answer: Follow the leader
(6) A facility with a design capacity of 1,000 units, an actual average of 800 units, and effective capacity of 850 units has a utilization of ______________ .
[A] 85%
[B] 80%
[C] 125%
[D] 94%
Answer: 80%
(7) Yield management is not especially useful where:
[A] The service/product can be stored
[B] Capacity is relatively fixed
[C] The service cannot be sold in advance
[D] The market can be fairly clearly segmented
Answer: The service/product can be stored
(8) Which of the following is true?
[A] Value is always lower than price.
[B] Value is what consumers are prepared to pay.
[C] Cost is always lower than price.
[D] Price is always lower than value.
Answer: Value is what consumers are prepared to pay.
(9) A specific satisfier for a need is called a______________.
[A] Product
[B] Demand
[C] Want
[D] Market
Answer: Want
(10) Structured decisions are also called_________________ decisions.
[A] Strategic
[B] Programmable
[C] Read-intensive
[D] Non-programmable
Answer: Programmable