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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

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Free download in PDF Production and Operations Management Multiple Choice Questions and Answers for competitive exams. These short objective type questions with answers are very important for Board exams as well as competitive exams like UPSC, NDA, SSC etc. These short solved questions or quizzes are provided by Gkseries./p>

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(1) The correct sequence of an organizations supply chain from a systems perspective is:
[A] Transformation process, delivery to customers, acquisition of resources.
[B] Acquisition of resources, transformation process, delivery to customers.
[C] Delivery to customers, acquisition of resources, transformation process.
[D] Transformation process, acquisition of resources, delivery to customers.
Answer: Acquisition of resources, transformation process, delivery to customers.
(2) Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?
[A] Creating a preliminary delivery plan
[B] Creating a preliminary production plan
[C] Creating a consensus forecast
[D] Creating a quality control plan
Answer: Creating a quality control plan
(3) What type of process would a Cement plant be most likely to use?
[A] Continuous flow.
[B] Project c.
[C] Job shop.
[D] Flow shop.
Answer: Continuous flow.
(4) Product layout is preferably used for:
[A] Repetitive processing.
[B] Intermittent processing.
[C] Both (a) and (b).
[D] Neither (a) nor (b).
Answer: Repetitive processing.
(5) Transportation method is a ______________ approach.
[A] Quantitative.
[B] Qualitative.
[C] Scientific.
[D] All of the given options.
Answer: Quantitative.
(6) Which of the following would not be an operations activity in a fast-food restaurant?
[A] Advertising new salad dishes.
[B] Purchasing tomatoes.
[C] Planning the layout of the serving areas.
[D] Cooking panir palak and dal makhani.
Answer: Advertising new salad dishes.
(7) According to the Chase and Dasu (2001) study which of the following are behavioral concepts that should be applied to enhance customer perceptions of a service encounter?
[A] Flow of the service experience.
[B] Flow of time.
[C] Judging encounter performance.
[D] All of the above.
Answer: All of the above.
(8) Which of the following "best practices emphasized by service executives" had the highest mean emphasize rating?
[A] Leadership.
[B] Accessibility.
[C] Quality values.
[D] Customer orientation.
Answer: Accessibility.
(9) Which of the following is not a benefit of using models in decision-making?
[A] They provide a standardized format for analyzing a problem.
[B] They serve as a consistent tool for evaluation.
[C] They are easy to use and less expensive than dealing with the actual situation.
[D] All of the above are benefits.
Answer: All of the above are benefits.
(10) Which came last in the development of manufacturing techniques?
[A] Lean production.
[B] Division of labor.
[C] Mass production.
[D] Interchangeable parts.
Answer: Interchangeable parts.
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