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Production and Operations Management Questions and Answers | Production and Operations Management Multiple Choice Questions and Answers

(1) The fact that a few improvements in a few key areas of operations will have more impact than many improvements in many other areas is consistent with the:
[A] Pareto phenomenon.
[B] Stevenson phenomenon.
[C] Tellier phenomenon.
[D] Adam Smith phenomenon.
Answer: Pareto phenomenon.
(2) Operations and sales are the two- ______________ functions in businesses.
[A] strategic.
[B] tactical.
[C] support.
[D] line.
Answer: line.
(3) If an artificial variable remains in the solution with a positive value after the stopping criterion has been reached, the problem
[A] is infeasible.
[B] is optimal.
[C] needs a new basis.
[D] has more than one solution.
Answer: is infeasible.
(4) The transportation model method that is used to evaluate location alternatives minimizes total.
[A] sources.
[B] destinations.
[C] capacity.
[D] shipping costs.
Answer: shipping costs.
(5) Which of the following is NOT an element of TQM?
[A] Leadership.
[B] Perceived quality.
[C] Employee empowerment.
[D] Customer focus.
Answer: Perceived quality.
(6) Which of the following is not a type of operations?
[A] goods production.
[B] storage/transportation.
[C] entertainment.
[D] all the above involve operations.
Answer: all the above involve operations.
(7) Which one of the following would not generally be classified under the heading of transformation?
[A] assembling.
[B] teaching.
[C] staffing.
[D] farming.
Answer: staffing.
(8) Farming is an example of:r
[A] an obsolete activity.
[B] a virtual organization.
[C] non-manufactured goods.
[D] a growth industry.
Answer: non-manufactured goods.
(9) The operating characteristic (OC) curve shows the probability of
[A] rejection for every possible true percentage of defectives.
[B] acceptance for every possible true percentage of defectives.
[C] making type I errors for various percentages of defectives.
[D] none of the above.
Answer: acceptance for every possible true percentage of defectives.
(10) Which of the following is not a type of operations?
[A] goods production.
[B] storage/transportation.
[C] entertainment.
[D] price reduction.
Answer: price reduction.