GkSeries.com

Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

(1) Which of the following is a recent trend in business?
[A] pollution control.
[B] total quality management.
[C] supply chain management.
[D] competition from foreign manufacturers.
Answer: supply chain management.
(2) Based on the Service-System Design Matrix, which of the following has a lower level of "production efficiency"?
[A] Face-to-face loose specs.
[B] Phone contact.
[C] Internet and on-site technology.
[D] Face-to-face tight specs.
Answer: Face-to-face loose specs.
(3) Two widely used metrics of variation are the ______________ and the______________.
[A] mean; standard deviation.
[B] productivity ratio; correlation.
[C] standardized mean; assignable deviation.
[D] randomized mean; standardized deviation.
Answer: mean; standard deviation.
(4) Which one of these was not mentioned in the list of recent trends in operations management?
[A] Total quality management.
[B] Worker involvement.
[C] Global competition.
[D] Automation.
Answer: Automation.
(5) Moving from the aggregate plan to a master production schedule requires
[A] rough cut capacity planning.
[B] sub-optimization.
[C] disaggregation.
[D] strategy formulation.
Answer: disaggregation.
(6) Warranty cost is an example of which of the following?
[A] Internal failure cost.
[B] External failure cost.
[C] Prevention cost.
[D] Appraisal cost.
Answer: External failure cost.
(7) Technology choices seldom affect:
[A] Costs.
[B] Productivity.
[C] Union activity.
[D] Quality.
Answer: Union activity.
(8) Product design and process selection are examples of ______________ decisions.
[A] Financial.
[B] Tactical.
[C] system design.
[D] system operation.
Answer: system design.
(9) The type of operation being carried out by an organization depends upon:
[A] Degree of standardization.
[B] Volume of output.
[C] Demand.
[D] Both (a) and (b).
Answer: Both (a) and (b).
(10) Job shop and batch processing are differentiated on the basis of:
[A] Job requirements.
[B] Degree of standardization.
[C] Volume of output.
[D] Both (b) and (c).
Answer: Job requirements.