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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

(1) An effective ______________ process in supply chain requires integration of firms manufacturing ,logistics and marketing plans.
[A] CRM
[B] customer service management
[C] order fulfillment
[D] demand management
Answer: order fulfillment
(2) ______________ management should know much additional revenue would be generated through incremental improvements in the quality of customer service provided.
[A] logistic
[B] customer relationship
[C] customer service
[D] demand
Answer: logistic
(3) ROLA in logistic management means ______________
[A] Return On Local Assets
[B] Return On Logistics Assets
[C] Requirement Of Local Assets
[D] Requirement Of Logistics Assets
Answer: Return On Logistics Assets
(4) ______________ of a logistic system design taking in to consideration all the costs of the integrated system.
[A] inventory anlysis
[B] production analysis
[C] benefit analysis
[D] total cost analysis
Answer: total cost analysis
(5) ______________ emphasis on 'to do what you are best at and leave all other nonvalue- added activities to more suited players'.
[A] core management
[B] core competency
[C] core production
[D] core capacity
Answer: core competency
(6) The gift of logistics system is the same level of customer service can be maintained with a ______________
[A] higher inventory
[B] lower inventory
[C] total inventory
[D] valued inventory
Answer: lower inventory
(7) Proper definition and communication of logistics ______________ objective are prerequisites for the development,implementation,administration,and control of logistic system design.
[A] strategic
[B] operational
[C] managerial
[D] technical
Answer: operational
(8) ______________ is the movement of material from receiving docks directly to the shipping docks.
[A] cross docking
[B] milk runs
[C] autonomation
[D] direct shipping
Answer: cross docking
(9) ______________ is a information system to harmoniously control the production quantities in every process .It is a tool to achieve just - in - time production.
[A] kenban system
[B] autonomation
[C] two-bin system
[D] JIT
Answer: kenban system
(10) Quality planning does not include
[A] Identify the customers
[B] determine their needs
[C] determine levels of management
[D] optimize the product features to meet our and customer needs
Answer: determine levels of management