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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

(1) Historically, conventional channels have lacked the leadership to ______________
[A] assign channel member roles and attain efficiency
[B] attain efficiency and assign member roles
[C] set standard pricing and promotions
[D] assign member roles and manage conflict
Answer: assign member roles and manage conflict
(2) Which of the following should be the first step in designing a marketing channel?
[A] identifying what consumers want from the channel
[B] evaluating intermediaries
[C] analyzing channel alternatives
[D] identifying channel objectives
Answer: identifying what consumers want from the channel
(3) Channel members should be evaluated using all of the following criteria except which one?
[A] control
[B] economic factors
[C] adaptive criteria
[D] channel leadership
Answer: channel leadership
(4) In the 1980s, Toyota and Honda outcompeted American carmakers because they relied on suppliers for approximately ______________ percent of a car'svalue
[A] 30
[B] 45
[C] 60
[D] 80
Answer: 80
(5) The collective learning in the organization, especially how to coordinate diverse production skills and integrate multiple streams of technologies, is called
[A] innovative constraint
[B] second-tier competency
[C] corporate skill
[D] core competency
Answer: core competency
(6) The procurement process in supply chain management renamed by Global Supply Chain Forum as ______________
[A] Demand management
[B] Manufacturing flow management
[C] Returns management
[D] Supplier relationship management
Answer: Supplier relationship management
(7) ______________ is the process in supply chain that defines how a company interacts with its suppliers.
[A] customer relationship management
[B] demand management
[C] supplier relationship management
[D] manufacturing flow management
Answer: supplier relationship management
(8) Which of the following is not a component of 4PL?
[A] Control Room (Intelligence)
[B] Resource Providers
[C] Information
[D] Recycling
Answer: Recycling
(9) Production function of logistics is also called ______________
[A] manufacturing function
[B] operation function
[C] (c) both (a) and (b)
[D] none of the above
Answer: (c) both (a) and (b)
(10) LIS in logistics stands for
[A] logistical inventory system
[B] logistical investment system
[C] logistical input system
[D] logistical information system
Answer: logistical information system