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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

(1) Measurements taken at various points in the transformation process for control purposes are called:.
[A] Plans.
[B] Directions.
[C] Controls.
[D] Feedback.
Answer: Feedback.
(2) Manufacturing work sent to other countries is called:
[A] Downsized.
[B] Outsourced.
[C] Internationalization.
[D] vertical integration.
Answer: Outsourced.
(3) Repetitive processing results in output that is:
[A] Highly standardized.
[B] Highly customized.
[C] Partially customized.
[D] None of the given options.
Answer: Partially customized.
(4) Automation is preferred because it:
[A] Offers lesser dependence on workers.
[B] Results in reduction in variable cost.
[C] Offers easy handling of repetitive work.
[D] All of the given options.
Answer: All of the given options.
(5) What type of process would a paper mill be most likely to use?
[A] Continuous flow.
[B] Project.
[C] Job shop.
[D] Flow shop.
Answer: Continuous flow.
(6) Product design and process selection are examples of ______________ decisions.
[A] financial.
[B] tactical.
[C] system design.
[D] system operation.
Answer: system design.
(7) Which of the following is an example of a Service Business?
[A] Law firm.
[B] Hospital.
[C] Bank.
[D] Retail store.
E All of the above.
Answer: All of the above.
(8) Which of the following is not a characteristic of service operations?
[A] intangible output.
[B] high customer contact.
[C] high labor content.
[D] easy measurement of productivity.
Answer: easy measurement of productivity.
(9) Which one is not generally considered an advantage of using models for decision-making?
[A] Providing a systematic approach to problem solving.
[B] Emphasizing quantitative information..
[C] Providing an exact representation of reality.
[D] Enabling managers to answer "what if" questions.
Answer: Providing an exact representation of reality.
(10) Which of the following does not relate to system design?
[A] altering the system capacity.
[B] location of facilities.
[C] inventory management.
[D] selection and acquisition of equipment.
Answer: inventory management.