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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

(1) The overall performance of corporate enterprises in terms of increased productivity ,profitability, and market share were the out put in ______________ stage of logistic evolution.
[A] Independent business function era (till 1950)
[B] limited internally integrated business function era (1960-70)
[C] fully internally integrated business function era (1980s)
[D] externally integrated business function era (1990s)
Answer: fully internally integrated business function era (1980s)
(2) The managing change by developing a cohesive environment in the organization is included in ______________ stage of strategic planning process.
[A] corporate vision
[B] logistic strategic analysis
[C] logistic planning
[D] managing change
Answer: managing change
(3) From the following which one is not included in distribution strategies
[A] cross docking
[B] milk runs
[C] autonomation
[D] direct shipping
Answer: autonomation
(4) ______________ is a company wide strategy to cut lead times in all phases of manufacturing and office operation.
[A] JIT
[B] QRM
[C] VMI
[D] MRP
Answer: QRM
(5) Broadly quality does not include
[A] fitness for use
[B] grade
[C] degree of excellence
[D] price
Answer: price
(6) All of the following costs are likely to decrease as a result of better quality except
[A] customer dissatisfaction costs
[B] inspection costs
[C] scrap costs
[D] maintenance costs
Answer: maintenance costs
(7) A successful TQM program incorporates all of the following except
[A] continuous improvement
[B] employment involvement
[C] benchmarking
[D] centralized decision making authority
Answer: centralized decision making authority
(8) Quality Circles members are
[A] paid according to their contribution to quality
[B] external consultants designed to provide training in the use of Quality tools
[C] always machine operators
[D] all trained to be facilitators
E none of the above, all of the statements are false
Answer: none of the above, all of the statements are false
(9) Pareto charts are used to
[A] identify inspection points in a process
[B] organize errors, problems or defects
[C] outline production schedules
[D] show an assembly sequence
Answer: organize errors, problems or defects
(10) A quality circle holds a brainstorming session and attempts to identify the'factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings?
[A] Ishikawa diagram
[B] Pareto chart
[C] process chart
[D] control charts
Answer: Ishikawa diagram