Questions
1
The overall performance of corporate enterprises in terms of increased productivity ,profitability, and market share were the out put in ______________ stage of logistic evolution.
Answer:fully internally integrated business function era (1980s)
2
The managing change by developing a cohesive environment in the organization is included in ______________ stage of strategic planning process.
Answer:managing change
3
From the following which one is not included in distribution strategies
Answer:autonomation
4
______________ is a company wide strategy to cut lead times in all phases of manufacturing and office operation.
Answer:QRM
6
All of the following costs are likely to decrease as a result of better quality except
Answer:maintenance costs
7
A successful TQM program incorporates all of the following except
Answer:centralized decision making authority
8
Quality Circles members are
Answer:none of the above, all of the statements are false
10
A quality circle holds a brainstorming session and attempts to identify the'factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings?
Answer:Ishikawa diagram
