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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

(1) ______________ technical report (1981)defines logistics as the science of planning and carrying out the movement and maintenance of forces.
[A] Japan air force
[B] Indian air force
[C] Briton ait force
[D] US air force
Answer: US air force
(2) After defining corporate vision, the next step in strategic planning process is ______________
[A] corporate vision
[B] logistic strategic analysis
[C] logistic planning
[D] managing change
Answer: logistic strategic analysis
(3) ______________ is a route in which a truck either delivers product from a single supplier to multiple retailers or goes from multiple suppliers to single retailer.
[A] cross docking
[B] milk runs
[C] autonomation
[D] direct shipping
Answer: milk runs
(4) Which of the following is not one of the major categories of costs associated with quality?
[A] prevention costs
[B] appraisal costs
[C] internal failures
[D] external failures
E none of the above, they are all major categories of costs associated with quality
Answer: none of the above, they are all major categories of costs associated with quality
(5) Inspection, scrap, and repair are examples of
[A] internal costs
[B] external costs
[C] costs of dissatisfaction
[D] societal costs
Answer: internal costs
(6) The philosophy of zero defects is
[A] unrealistic
[B] prohibitively costly
[C] an ultimate goal; in practice, 1 to 2% defects is acceptable
[D] consistent with the commitment to continuous improvement
Answer: consistent with the commitment to continuous improvement
(7) A fishbone diagram is also known as a
[A] cause-and-effect diagram
[B] poka-yoke diagram
[C] Kaizen diagram
[D] Taguchi diagram
Answer: cause-and-effect diagram
(8) Which of the following is not a typical inspection point?
[A] upon receipt of goods from your supplier
[B] during the production process
[C] before the product is shipped to the customer
[D] at the supplier's plant while the supplier is producing
E after a costly process
Answer: after a costly process
(9) The five elements in the management process are
[A] plan, direct, update, lead, and supervise
[B] accounting/finance, marketing, operations, and management
[C] plan, organize, staff, lead, and control
[D] plan, lead, organize, manage, and control
Answer: plan, lead, organize, manage, and control
(10) Budgeting, paying the bills, and collection of funds are activities associated with the
[A] management function
[B] control function
[C] finance/accounting function
[D] production/operations function
Answer: finance/accounting function