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Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

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Free download in PDF Production and Operations Management Multiple Choice Questions and Answers for competitive exams. These short objective type questions with answers are very important for Board exams as well as competitive exams like UPSC, NDA, SSC etc. These short solved questions or quizzes are provided by Gkseries./p>

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(1) Which of the following is true regarding control charts?
[A] Values above the upper and lower control limits indicate points out of adjustment
[B] Control charts are built so that new data can be quickly compared to past performance data
[C] Control charts graphically present data
[D] Control charts plot data over time
E All of the above are true
Answer: All of the above are true
(2) Henry Ford is noted for his contributions to
[A] standardization of parts
[B] statistical quality control
[C] assembly line operations
[D] scientific management
Answer: assembly line operations
(3) An operations manager is not likely to be involved in
[A] the design of products and services to satisfy customers' wants and needs
[B] the quality of products and services to satisfy customers' wants and needs
[C] the identification of customers' wants and needs
[D] work scheduling to meet the due dates promised to customers
Answer: the identification of customers' wants and needs
(4) Typical differences between goods and services do not include
[A] cost per unit
[B] ability to inventory items
[C] timing of production and consumption
[D] customer interaction
E knowledge content
Answer: cost per unit
(5) Which of the following is not a typical service attribute?
[A] intangible product
[B] easy to store
[C] customer interaction is high
[D] simultaneous production and consumption
Answer: easy to store
(6) Three commonly used productivity variables are
[A] quality, external elements, and precise units of measure
[B] labor, capital, and management
[C] technology, raw materials, and labor
[D] education, diet, and social overhead
Answer: labor, capital, and management
(7) In marketing terms, we say that the number of intermediary levels indicates the ______________ of a channel.
[A] complexity
[B] length
[C] involvement
[D] width
Answer: length
(8) The major disadvantage of a multichannel system is that it is harder to control and it can generate ______________
[A] fewer domestic sales
[B] less net profit
[C] declining employee morale
[D] greater conflict
Answer: greater conflict
(9) Most companies practice strong PRM to forge long-term relationships with channel members.what does PRM stands for?
[A] personal roster maintenance
[B] partner relationship management
[C] potential relationship management
[D] primary relationship management
Answer: partner relationship management
(10) The impact of cost reduction on profits is much larger than the impact of increased
[A] innovation
[B] production
[C] information
[D] sales
Answer: sales
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