Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

1 A __________________ is an organized collection of comprehensive information about individual customers or prospects.

2 ISO 9000 seeks standardization in terms of

3 An appropriate strategy to achieve timely, accurate, paperless information flow is:

4 ___________________ offers the opportunity to buy direct from the supplier with reduced costs and shorter cycle.

5 An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:

6 What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?

7 IS can be used to reduce cycle time by:

8 An appropriate strategy to maximize efficiency of promotions is:

9 Supply chain management is essentially the optimisation of material flows and associated information flows involved with an organisation's operations. To manage these flows, e-business applications are essential to bring such benefits as noted in 'Internet retailing' in 2010 which reported that the average rates of return to a high street retailer could be as high as 10%. What did the same source report as the average rate of return for UK e-commerce sites?

10 The 'value chain' idea is a concept that has been well established for the past three decades and it refers to considering key activities that an organization can conduct to add value for the customer. It traditionally distinguished between primary activities and support activities. Why is this concept regarded as outdated with the development of e-business?