Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

Questions
1 Which of the following is a recent trend in business?
A pollution control.
B total quality management.
C supply chain management.
D competition from foreign manufacturers.

Answer:supply chain management.
2 Based on the Service-System Design Matrix, which of the following has a lower level of "production efficiency"?
A Face-to-face loose specs.
B Phone contact.
C Internet and on-site technology.
D Face-to-face tight specs.

Answer:Face-to-face loose specs.
3 Two widely used metrics of variation are the ______________ and the______________.
A mean; standard deviation.
B productivity ratio; correlation.
C standardized mean; assignable deviation.
D randomized mean; standardized deviation.

Answer:mean; standard deviation.
4 Which one of these was not mentioned in the list of recent trends in operations management?
A Total quality management.
B Worker involvement.
C Global competition.
D Automation.

Answer:Automation.
5 Moving from the aggregate plan to a master production schedule requires
A rough cut capacity planning.
B sub-optimization.
C disaggregation.
D strategy formulation.

Answer:disaggregation.
6 Warranty cost is an example of which of the following?
A Internal failure cost.
B External failure cost.
C Prevention cost.
D Appraisal cost.

Answer:External failure cost.
7 Technology choices seldom affect:
A Costs.
B Productivity.
C Union activity.
D Quality.

Answer:Union activity.
8 Product design and process selection are examples of ______________ decisions.
A Financial.
B Tactical.
C system design.
D system operation.

Answer:system design.
9 The type of operation being carried out by an organization depends upon:
A Degree of standardization.
B Volume of output.
C Demand.
D Both (a) and (b).

Answer:Both (a) and (b).
10 Job shop and batch processing are differentiated on the basis of:
A Job requirements.
B Degree of standardization.
C Volume of output.
D Both (b) and (c).

Answer:Job requirements.
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