Production and Operations Management Multiple Choice Questions and Answers | Production and Operations Management MCQs Quiz

Questions
1 Gibson Valves produces cast bronze valves on an assembly link. If 1600 valves are produced in an 8-hour shift, the productivity of the line is
A 2 valves/hr
B 40 valves/hr
C 80 valves/hr
D 200 valves/hr

Answer:200 valves/hr
2 The Dulac Box plant produces 500 cypress packing boxes in two 10-hour shifts. Due to higher demand,they have decided to operate three 8-hour shifts instea
A They are now able to produce 600 boxes per day. What has happened to production?
B it has increased by 50 sets/shift
C it has increased by 37.5 sets/hr
D it has increased by 20%

Answer:it has increased by 37.5 sets/hr
3 Which of the following is not true when explaining why productivity tends to be lower in the service sector than in the manufacturing sector?
A Services are typically labor intensive
B Services are often difficult to evaluate for quality
C Services are often an intellectual task performed by professionals
D Service operations are typically capital intensive

Answer:Service operations are typically capital intensive
4 A company's channel decisions directly affect every ______________
A competitor's actions
B marketing decision
C channel member
D employee in the channel

Answer:marketing decision
5 A corporate VMS has the advantage of controlling the entire distribution chain under ______________
A single ownership
B a profit-maximizing strategic plan
C a few intermediaries
D mass distribution

Answer:single ownership
6 Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through teamwork, both inside the company and among all marketing channel organizations. Julie will begin the practice of ______________
A customer relationship management
B horizontal marketing system management
C supply chain management
D integrated logistics management

Answer:integrated logistics management
7 Value stream mapping is an application of process mapping, developed to apply ______________ principles to process improvement.
A management
B lean
C supply chain
D cycle time

Answer:lean
8 "3PL" involves using a supplier to provide ______________ services.
A marketing
B design
C logistics
D contract manufacturing

Answer:logistics
9 The fundamental objective of supply chain management is ______________
A supply goods
B create goods
C add value
D identify supplier

Answer:add value
10 In CRM - PSA stands for ______________
A Product and Service Agreements
B Plan Service Agreements
C Policy Service Agreements
D Promotion Service Agreements

Answer:Product and Service Agreements